Privacy Policy

Privacy Policy

Last Updated: 11/12/2025

At Avalon Professional Pharmacy, your privacy is our priority. We are committed to protecting the confidentiality and security of your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable federal and state privacy laws.


1. Information We Collect

We may collect personal information when you:

  • Fill prescriptions or use pharmacy services in person or online

  • Create an account, contact us, or submit forms through our website

  • Request refills, transfers, or medical consultations

This information may include your name, contact details, date of birth, prescription information, medical history relevant to dispensing, insurance details, and other information necessary to provide pharmacy care.


2. How We Use Your Information

Your information is used solely for legitimate pharmacy and healthcare purposes, including:

  • Filling and managing prescriptions

  • Communicating with your healthcare providers and insurance companies

  • Processing payments and insurance claims

  • Providing medication counseling and therapy management

  • Complying with legal and regulatory obligations

We do not sell, rent, or trade your personal or medical information to third parties.


3. How We Protect Your Information

Avalon Professional Pharmacy employs administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. Only authorized staff members who require access to perform their duties may handle your data.


4. Sharing of Information

We may share your information only as permitted by law, such as with:

  • Your healthcare providers for coordinated care

  • Insurance companies for claims processing

  • Authorized government or regulatory agencies when legally required

All disclosures follow HIPAA guidelines to maintain confidentiality.


5. Your Rights

You have the right to:

  • Access and request a copy of your health information

  • Request corrections to inaccurate or incomplete information

  • Request restrictions on certain uses or disclosures

  • Obtain a record of certain disclosures made of your health information

Requests must be made in writing to our privacy officer at the contact below.


6. Cookies and Website Data

Our website may use cookies or similar technologies to improve user experience and analyze site performance. These do not collect personal health information and can be managed through your browser settings.


7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.


8. Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Avalon Professional Pharmacy
12100 Annapolis Road, Unit #2
Glenn Dale, MD 20769
📞 Phone:(301) 383-0142
📧 Email: avalonprofessionalrx@gmail.com

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