Payment Policy
Last Updated: 11/12/2025
At Avalon Professional Pharmacy, we strive to make payments simple, secure, and convenient for all customers.
1. Accepted Payment Methods
We accept the following forms of payment for products and services:
- Major credit and debit cards (Visa, MasterCard, American Express, Discover)
- FSA (Flexible Spending Account) and HSA (Health Savings Account) cards
- Cash payments
- Select insurance and third-party payers
All payments are processed securely to protect customer and financial information.
2. Payment Timing
Payment is required at the time of purchase, pickup, or prior to shipment or delivery. Any balances not covered by insurance or third-party payers must be paid at the time of service.
3. Insurance and Billing
We accept most major insurance plans. Customers are responsible for providing accurate insurance information and notifying the pharmacy of any changes. Any portion of a claim not covered by insurance remains the customer’s responsibility.
4. Refunds and Returns
All sales are final. We do not provide refunds, returns, exchanges, or cancellations for any items, including over-the-counter products and durable medical equipment, in compliance with applicable regulations.
5. Questions or Assistance
If you have questions about your payment, billing, or coverage, please contact our team for assistance:
Avalon Professional Pharmacy
12100 Annapolis Road, Unit #2
Glenn Dale, MD 20769
📞 Phone: (301) 383-0142
📧 Email: avalonprofessionalrx@gmail.com